OUR BRAND NEW TECHNICAL AND SECURITY PATHWAY

OUR BRAND NEW TECHNICAL AND SECURITY PATHWAY

We have developed a Technical and Security pathway to add to our Digital Telecare playbook launching 23 March.

The Technical and Security Pathway will provide guidance and support to Partnerships looking to manoeuvre through the complexity surrounding the technical and security elements of the digital telecare transition.

The information will provide technical detail written in a manner that is able to be understood by non- technical management and staff. In turn, this will facilitate informed discussions with digital telecare suppliers and help provide base knowledge for IT staff to allow them to understand the challenges inherent in the transformation from analogue to digital telecare.

As the Technical and Security Pathway evolves, it will provide a wide range of guidance including: telephony network changes, a security accreditation scheme, a planning and implementation schedule, call blocking management guidance, scope for the technical pathway, procurement advice and a digital device testing pack.

The documents and overall guidelines will allow for an informed decision for partnerships and will support their smooth digital transition. Keep a close eye on the pathway as it develops and new material become available.

Sign up to our Digital Telecare Playbook now to ensure access

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If you have any questions regarding the up-coming pathway, please contact digitaltelecare@digitaloffice.scot.