Digital Telecare Maturity Assessment

Digital Telecare for Scottish Local Government has launched a brand new Digital Telecare Maturity Assessment to provide telecare service providers with guidance to assist with their readiness for the digital telecare transition.

Whilst managing telecare service provider support for the analogue to digital transition, the Digital Telecare team have increasingly been asked about the Digital Telecare Playbook by telecare service providers joining the programme or starting to consider their transition plans. Given the wealth of information currently available on the Playbook, this can appear somewhat intimidating to officers coming to it for the first time.

At the same time, the Digital Telecare team are finalising the Digital Telecare Implementation Award Scheme to award and recognise telecare service providers who achieve certain milestones with the Bronze, Silver, Gold and Platinum categories.

This highlighted a need to both develop a system to aid telecare service providers in approaching and making best use of the Playbook, while also serving as a foundation level below the Implementation Award Scheme to help push towards the developments needed to gain the Bronze Award in the Implementation Award Scheme.

The Team have now launched a Digital Telecare Maturity Assessment Scheme which is intended to be a light touch, self-managed questionnaire. This will help to provide feedback on an organisations readiness, provide direct indication of the most appropriate sections of the Playbook to start with and guidance on the steps needed to begin the analogue to digital journey. Telecare service providers can complete the Digital Maturity Assessment using the link below:


Once completed, a member of the Digital Telecare team will be in touch within 10 days with feedback and to offer a meeting with further discussion on the outcomes and the support the team can provide to help your organisation progress with the transition to digital telecare.

If you have any questions regarding the Digital Maturity Assessment, please get in touch.