| Digital Office | Scottish Local Government

Shared Alarm Receiving Centre Platform

We're at a crucial point for telecare. There are great opportunities and tough challenges happening all together. The transition to digital has provided an opportunity for us to work together with telecare service providers to enhance telecare services for citizens. The potential benefits of the Shared ARC Platform include: 


  • Reduce the technical burden of adopting digital telecare for services
  • Provide a more resilient and flexible approach to telecare service delivery
  • Unlock the flexibility to explore call handling innovations
  • Deliver a cyber secure solution
  • Deliver a platform to foster innovation and power pro-active services
  • Improve access to and use of data
  • Create an active group of member organisations
  • Generate cost savings