| Digital Office | Scottish Local Government

Argyll and Bute Health and Social Care Partnership Awarded Bronze Digital Telecare Implementation Award

Award. Digital Telecare. 27.09.2024

We are delighted to confirm that Argyll and Bute Health and Social Care Partnership has been awarded the Bronze Digital Telecare Implementation Award in recognition of the progress they have made on their analogue to digital telecare transition project.

To achieve Bronze status through Route 2, a Telecare Service Provider must have successfully deployed digital-ready alarm devices to at least 50% of all dispersed and group alarm users. This is the first major milestone in the transition to digital telecare and sets the foundations upon which the rest of the digital telecare transition will rest. Reaching this milestone highlights Argyll and Bute Telecare Team’s dedication and innovative approach to integrating digital solutions into the telecare services provided. The award acknowledges their efforts to enhance the quality of care and support for individuals in the community using advanced technology. 

Achieving this award is a testament to the team's hard work and commitment to improving the lives of those they serve. By leveraging cutting-edge digital tools, the Argyll and Bute Telecare Team has made significant strides in ensuring that vulnerable individuals receive timely and effective assistance, promoting their independence and wellbeing, and has successfully transitioned 50% of Argyll and Bute clients to migrate over to digital services. Argyll and Bute Health and Social Care Partnership can move towards the first phase of testing with alarms and peripherals to achieve the next Implementation Award, Silver.

Kristin Gillies, Head of Strategic Planning and Technology said: “I am truly delighted by the success of our Technology Enabled Care Technicians. This award emphasises their unwavering commitment to improving the quality of life for residents in preparation for the transition from analogue to digital services. 

The Technology Enabled Care team have been leading the way in integrating technology with compassionate care and services. Their dedication not only enhances safety and independence for some of the most vulnerable individuals living across Argyll and Bute, but also offers peace of mind for families and caregivers.” 

As the Telecare services expand, exciting new features and improvements are on the horizon. The team is exploring the use of Smart Technology within the home, ensuring that help is always just a moment away. Additionally, they work hard with communities to raise awareness and educate residents and caregivers on the benefits of telecare, making it more accessible to those in need. 

Their progress in remote and rural regions will inspire other services to learn from this successful transition to digital technology services. Together, they are paving the way for a future where everyone can live safely and confidently in their own homes. 

In addition to the award, the team is continuously working on new projects to further improve digital telecare services. Their plans include expanding the range of digital devices available to service users, improving the integration of telecare with other health and social care services, and providing ongoing training and support to staff to ensure they are equipped with the latest knowledge and skills. 

Evan Beswick, Argyll and Bute HSCP, Interim Chief Officer said: “I am extremely proud of our TEC Team's accomplishments. The Telecare Technicians are consistently enhancing and providing innovative services to vulnerable individuals living in the communities of Argyll and Bute. The team demonstrates dedication and diligently provides secure and invaluable services, aimed at enabling individuals to remain safer and independent within their homes for as long as possible.” 

We extend our wholehearted congratulations to Argyll and Bute Health and Social Care Partnership and look forward to continuing to work with them as they progress towards the Silver Digital Telecare Implementation Award.