Inverclyde Health and Social Care Partnership Awarded Gold Two Digital Telecare Implementation Award

Digital Telecare for Scottish Local Government are delighted to confirm that Inverclyde Health and Social Care Partnership has been awarded the Gold Level Two Digital Telecare Implementation Award in recognition of the recent progress of their analogue to digital telecare transition project.  

To achieve the Gold Level Two Implementation Award, a Telecare Service Provider must have successfully rolled out a live digital telecare service to 50% of service users and is operating successfully without serious issues or call failures for at least 6 weeks. 

Inverclyde Health and Social Care Partnership works with Bield Response 24 (BR24), their Alarm Receiving Centre, to provide their telecare service. This service goes to 1791 people in their community, and they have successfully transitioned from analogue to digital across 1148 homes.

Alan Cowan, vice-chair of the Inverclyde Integration Joint Board (IJB) – the organisation that oversees local health and social care functions delegated to it by the Council/Health Board and delivered by the HSCP, said: “Telecare is a vital service for older adults and vulnerable people living in the community so that they can easily call for help. This is a fantastic achievement and congratulations to everyone involved in continuing the smooth transition from analogue to digital.”

Achieving this Award is a significant milestone and robustly demonstrates the overall functionality and effectiveness of Inverclyde Health and Social Care Partnership’s digital telecare solution. Inverclyde Health and Social Care Partnership can now confidently progress further on their journey and aim to achieve the next Implementation Award, Platinum. 

We extend our wholehearted congratulations to Inverclyde Health and Social Care Partnership and look forward to continuing to work with them as they progress towards the Platinum Digital Telecare Implementation Award.