Inverclyde HSPC Awarded Silver Digital Telecare Implementation Award

Digital Telecare for Scottish Local Government are delighted to confirm that Inverclyde Health and Social Care Partnership have been awarded the Silver Digital Telecare Implementation Award in recognition of the progress they have made on their analogue to digital telecare transition project.

To achieve the Silver Award, a telecare service provider must have successfully completed penetration testing and internal acceptance testing. This is one of the most challenging stages of the transition and frequently uncovers technical challenges which have to be overcome before further progress can be made. Successful completion of this stage clearly demonstrates the security and safety of the digital telecare solution Inverclyde Health and Social Care Partnership have implemented. 

Inverclyde has been at the forefront of the Scottish telecare digital transformation since 2019. The Inverclyde Health and Social Care Partnership Technology Enabled Care team successfully applied for Scottish Government funding to carry out proactive work - a Test of Change - to get ready for the analogue to digital switchover, which is due in 2025. As part of the project, 25 digital alarms were bought and installed in the homes of service users and trialled in partnership with Inverclyde Health and Social Care Partnership's alarm receiving centre providers, Bield Response 24, using the Social Care Alarm Internet Protocol.

Following rigorous testing and evaluation, the new digital alarm call system has proven to be safe and secure set-up fit for the 21st Century. Achieving the Silver Implementation Award now paves the way for the roll-out of digital telecare to more Inverclyde residents and to work towards Gold Level One accreditation as the number of digital units increase.

Councillor Robert Moran, Inverclyde's Convener of Health and Social Care, said: "A huge congratulations to everyone involved in developing and successfully trialling such an important system that will be crucial in the switch from analogue to digital telecare in the coming years. 

To have achieved silver status in such a short space of time is credit to the hard work of HSPC staff working alongside Bield 24.

It now provides a springboard to go for gold status as the system is rolled out in more homes across Inverclyde."

Achieving the Silver Award is a significant milestone and robustly demonstrates the overall security and functionality of the digital telecare solution and enables Inverclyde Health and Social Care Partnership to confidently progress to testing with service users.

Digital Telecare for Scottish Local Government will continue to work with Inverclyde Health and Social Care Partnership as they progress to testing with service users.

Digital Telecare for Scottish Local Government will continue to work with Inverclyde Health and Social Care Partnership as they progress towards Gold Level One Digital Telecare Implementation Award.