The Digital Office for Scottish Local Government is delighted to be shortlisted in two categories for the Public Service Awards 2020.

The Scottish Public Service Awards celebrate the daily contribution made to Scotland’s civic society from within the civil service, Scottish Government, Scottish Parliament, local government, health and social care sector, broader public sector and their partners within the Third Sector. The Digital Office for Scottish Local Government has been shortlisted for the following two categories:

  • The Digital Public Service Award recognising the use of technology to deliver improvements in public services to the citizen. 

The nomination for this award is for the Digital Telecare Playbook. The Digital Telecare Playbook is designed to improve service provision of telecare across all 32 Local Authorities in Scotland by simplifying and expediting their transition to digital telecare. By creating a common road-map for the transition, outlining each stage and identifying common challenges, the Playbook significantly increases the ease and speed with which Partnerships can make the transition, and citizens can experience the benefits of digital telecare.

  • Project and Programme Management Award recognising good practice in project, programme and portfolio management.

The nomination for this award is the Digital Telecare for Scottish Local Government Programme. Digital Telecare has been working in partnership with Councils, Health and Social Care Partnerships and the wider TEC sector across Scotland to develop a Once for Scotland solution. This wide ranging programme has been created to provide support and guidance to drive forward a national analogue to digital telecare transition.

  Chief Digital Officer for the Digital Office for Scottish Local Government, Martyn Wallace said 

“Colleagues and I are delighted to be shortlisted for two awards this year on the Digital Telecare Playbook.

The production of this is vital to help support all our Scottish Telecare providers given that we have circa two years before analogue telephony switchover happens and we have to insure continuation of crucial services whilst using this opportunity to redesign services.

We wouldn’t be able to do what we do in completing this challenge without the help of several partners including Councils, Housing Associations and of course Technology Enabled Care in Scottish Government. This is true partnership and collaboration so thank you all for getting us here".

Winners for each category will be announced during the Public Service Awards ceremony taking place virtually on Wednesday 16 December 2020.